SAVE THE DATE FOR 2026 EVENTS!
- August 15th (In-Person) 2:00pm-5:00pm EST: Summer Wine Down Networking Event - Windridge Vineyards
- August 26th (Virtual Interactive) 6:30pm-8:00pm EST: Gender Equity in Healthcare Leadership
- September 18th (In-Person) Annual All-Day Conference - Sheppard Pratt
- October 22nd (Virtual Interactive) 6:30pm-8:00pm EST: Building the Hospital of Tomorrow: Rehabilitate, Renovate or Replace
- November 12th (In-Person) Networking Event (For Early Careerist) at M8 Beer
- November 19th (In-Person) 5:30pm-8:00pm EST: Meeting the Needs of Today's Healthcare Consumer
Events
Lunch and Learn Webinar - Customer Service re: Patients
Lunch & Learn Webinar
Customer Service re: Patients
Thursday, February 19, 2026
12:00PM - 1:00PM EST
Earn 1.0 Hour of ACHE Qualifying Education Credit!
Panelist: Amy Fajardo, CS, RCM - MedCycle Solutions
Key Learning Objectives:
- Who is your customer, knowing them
- The difference between poor, good & excellent customer service
- What your patients are looking for
- How to deal with a patient complaint
- Do’s & Don’ts
- Training Tips
ACHE Qualifying Credit Information:
As an independent chartered chapter of the American College of Healthcare Executives, the ACHE of Maryland, is authorized to award 1.0 hours of ACHE Qualifying Education credits toward advancement or recertification in the American College of Healthcare Executives. Participants in this program who wish to have it considered for ACHE Qualifying Education credit should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification.
Qualifying Education Credits are self-reporting credits. Please self-report your credits using link titled “My Education Credit” on your myACHE profile page. If additional assistance is needed please contact ACHE Customer Service, 312.424.9400.
Tickets
$15.00 ACHE of MD Member
$15.00 Non-Member Guest
$10.00 Student Member
