Events

Lunch & Learn Webinar

Understanding Professional Body Language for Business

Thursday, October 16, 2025 | 12:00PM - 1:00PM

Presented by: Jennifer McCloskey
Speaker/Trainer/Owner - Girardi Associates

Earn 1.0 Hour of ACHE Qualifying Education Credit!

Session Description: Understanding body language in business is a critical element of communication. Our verbal and nonverbal cues can enhance our ability to communicate effectively. We will learn how to read micro expressions and how to use decoding and encoding when understanding someone’s communication style. We will address how to read between the lines of what is not being said and how to ask questions to enhance our understanding and compassion. We will discuss how to use virtual cues in a virtual or hybrid environment. We will learn how to present ourselves and how to signal confidence and calmness to others through our hand gestures and expressions. We will utilize insight, interaction, and inspiration to help everyone learn effective professional body language for business.

Session Objectives:
• Percent of discussion that is verbal, nonverbal, and implied
• How to use decoding and encoding in understanding your customer or teammate
• Understanding the four main communications styles
• How to read microexpressions in others and how to determine if further discussion is needed
• How to display positive body language to convey confidence, understanding, and compassion
• How to effectively lead your team

Speaker Bio: 
Jennifer McCloskey has been a speaker, corporate trainer and executive coach throughout the world since 1986. Her workshops have been well received by several corporations including Amazon, lululemon, the department of the Navy, Hewlett-Packard, WSSC, GMAC, IAEE, Euler Hermes, Sarge Athletics, churches, athletic communities, and numerous high schools. Jennifer’s seminars were recently used in India and South Africa. She has been a Keynote speaker at the Klik Solutions Summit in Baltimore, Maryland, at AcceleRISE Conference in Washington, DC, for emerging security leaders, as well as the Keynote speaker at WiMCO, Women in Mission Critical Operations, and several Earth Day events. She was also the feature of a CBS Evening News story on Women in Non-traditional Roles.
Jennifer’s style is unique as she uses insight, interaction, and inspiration to share concepts and ideas with the business community. Jennifer is a volunteer at a home for Mothers and children in Washington DC. Jennifer also offers insight in her first book, Put Comfortable Shoes in my Coffin, where she shares heartfelt stories and life lessons.